I believe that good corporate governance requires those of us using AI in service to our clients to do an ethics review: not just because future regulatory environments will require it, but because it encompasses every aspect of the use of the tools – from deployment for employees, to impact on clients and stakeholders, to enterprise risk management. Generation R did an outstanding assessment for us which advanced our thinking around AI by years — an outstanding return on investment.
I approached Generation R Consulting because we’re making changes in the use of digital technology, which will affect many of our employees. We want to do this well by continuing to value the in-depth knowledge of our employees while we supplement it with data and advanced analytics.
Generation R Consulting helped us by systematically assessing the technical, organizational and value impacts associated with the introduction of new technology.
One element of the service that I found most valuable was the effort made to restate the findings in the business language of our company. This makes the findings actionable and inspires employees and change leaders alike.